What to Do If You Haven't Received Your Mystery Box

If your mystery box hasn't appeared in your account after signing up, you'll need to contact support directly to have it unlocked.

How to Request Your Mystery Box

Email [email protected] with your account details. The support team will manually unlock your mystery box and confirm once it's available.

What's in the Mystery Box?

Mystery boxes typically contain bonus credits or other account perks for new users. Once unlocked, you'll see it reflected in your account dashboard.

Why Wasn't It Automatic?

Occasionally the mystery box doesn't trigger during signup due to timing or account setup steps. Emailing support is the fastest way to resolve it.